Social Auxiliary Worker – On the frontline
When someone is faced with trauma as a result of a violent act, as a Social Auxiliary Worker I am the first person they see and engage with. This makes my job so vital as I am the face and heart of iThemba Rape and Support Centre, and it is my mandate to not only assist them but bring an element of hope during such a tough time.
How I help
When a victim comes in, I conduct an Intake and open a file for them. Thereafter with sensitivity and compassion I conduct a client assessment to get more information on the crime. Basic counselling is then offered before I refer them to a Social Worker who sets up a time and date when they can take on the victim as a case to offer more in-depth counselling and therapy.
Our commitment to the victim does not stop once we refer them to a Social Worker – follow-ups are done to ensure they always feel they have a partner working with them every step of an emotionally harrowing journey.
For my work to be effective I work with our client with patience and discernment and I use my counselling skills to help them deal with the initial shock and trauma.
Why I help?
iThemba Rape and Support Centre is an Empowerment office. This means we do not judge any situation that is presented at our offices. We assist and counsel.
Our office plays a vital role in: –
Our passion is also extended to the community and working with our partners and peer Social Auxiliary Workers and Social Workers we work hard to increase public awareness to the community by interacting with people in groups and empowering them during one on one session. We also organise and participate in awareness campaigns at schools, creches, local clinics, Community Centres and crime hotspots. Further to that we collate research and data and compile monthly reports and statistics for relevant stakeholders.
The nation is facing a pandemic in the form of violence and abuse and being able to help the broken souls that walk into our Centres makes me feel I am playing my part in bringing hope.
Shirley Moropa is a Social Auxilary Worker based at the Victim Empowerment Centre in Etwatwa, Ekurhuleni, East of Johannesburg.